FAQ

1.

Q: Warranty

A: 12 months warranty is effective from the date of acceptance of the machine. 


2. 
Q: Payment Terms

A: TT 30% down payment, 70% before shipment.


3. 
Q: Delivery Time

A: 15-30 working days from the receipt of the down payment.


4. 
Q: Technical Support

A: Every machine is assigned by a specialist. The response is available within troubleshoot and solve problems on line.


5.
Q: Demo and Testing

A: In order to built a training center for the clients and employees to study the machines operation. You are welcome to visit our factory anytime for the machines' demo. Furthermore, we could run the machine with the materials provided by you and help you achieve your business efficiently.


6.
Q: Door-to-door service
A: We can offer door-to-door service if you need for payment.